CUSTOMER ASSISTANCE |
| If you have a concern, or problem, with our goods or service, please do let us know. |
| The sooner we know the sooner an answer can be given. |
| Before contacting us please read OUR PROMISE page which explains our Guarantee |
| and Trading Terms (including how to return unsuitable items). If this does not provide the answer you need, |
| please contact us by whichever of the following is most convenient for you. |
BY EMAIL |
| You can E-Mail us anytime at: enquiries@chums.co.uk |
BY PHONE |
| Call our Customer Enquiry Line on 0871 911 0601 (lines are open Mon - Fri 9am to 4pm) |
| and speak to one of our friendly, helpful Customer Service Operators. |
| It's a good idea to have your Account details ready when you call. |
BY POST |
| Please write to us at Chums Ltd, Unity Grove, Knowsley Business Park, PRESCOT, L34 9AR. |
| If possible in your letter please give a daytime telephone number so that we can contact you. |
IN PERSON |
| Personal callers are welcome at our showroom at |
| Unity Grove, Knowsley Business Park, PRESCOT, L34 9AR |
| (Junction 4 of the M57, off School Lane) between 9am and 4pm Monday to Friday. |
| Although our showroom is mainly for sales, we will do all we can to help with a problem |
