If you have a concern, or problem, with our goods or service, please do let us know. The sooner we know the sooner an answer can be given. Before contacting us please see our Question and Answers section. If this does not provide the answer you need, please contact us by whichever of the following is most convenient for you.
Please complete your account details below. Mandatory fields are marked with *.
Call our Customer Enquiry Line on 0871 22 33 111. Calls cost 10p per minute plus network extras. Lines are open Mon - Fri 9am to 4pm.
It's a good idea to have your Account details ready when you call.
Please write to us at Chums Ltd, Unity Grove, Knowsley Business Park, PRESCOT, L34 9AR.
If possible in your letter please give a daytime telephone number so that we can contact you.
Personal callers are welcome at our showroom at
Unity Grove, Knowsley Business Park, PRESCOT, L34 9AR
(Junction 4 of the M57, off School Lane) between 9am and 4pm Monday to Friday.
Although our showroom is mainly for sales, we will do all we can to help with a problem