CHUMS REVIEWS

Feefo reviews - 100% independent and verified customer reviews.
Here at Chums we are dedicated to constantly improving our products and customer services and each review our customers provide is used to help us improve to even greater levels so we can deliver the best quality service at unbeatable prices. Feefo are totally independent from Chums and they collate all the feedback from verified customers who have actually used our service and present this information in a clear and transparent manner for all to see. We are proud of the service we deliver but we also know that we can always do better for our customers which is why once you’ve placed you order, we will send you an email asking for your feedback.

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Customer Experience (4.4)

Product Rating (4.3)

Average Rating (4.5)

4.5/5
5
10908
4
1992
3
601
2
336
1
740
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Trusted Customer
Date of review 23.05.24
Excellent fast service (as usual) .
Trusted Customer
Date of review 23.05.24
Service good, quality of one reduction not so good
Trusted Customer
Date of review 23.05.24
easy to order & despatched quickly
Trusted Customer
Date of review 23.05.24
Telehone service is very good operators are very helpful
Trusted Customer
Date of review 23.05.24
Goods received well packaged and return service easy to complete.
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WAYS TO SHOP WITH US

The choice is yours when shopping with Chums and so you can shop your favourite goods anytime, anywhere, we have tried to give you a number of different ways purchase your items. Take a look at the ways to shop below and choose your preferred method that suits you best.

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ONLINE

Order whenever you want with fast and secure payments with most major creidt/debit cards or Paypal.

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PHONE

Call our UK based call centre on 08715 265 265* Calls cost 13p per minute plus network extras

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POST

Chums Ltd. Unity Grove,
Knowsley Business Park,
Liverpool L34 9AR

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IN STORE

Unity Grove,
Knowsley Business Park,
Prescot,
L34 9AR

Monday to Friday 10am to 4pm
(Excluding Bank Holidays)

WHY SHOP WITH CHUMS

Chums has been offering its customers quality fashion, homeware and lifestyle products for over 40 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.

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SIZING TO SUIT YOU

With clothing in a great range of sizes, you’re guaranteed comfort and fit for any item you buy.

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DELIVERY DIRECT TO YOUR DOOR

Choose from Standard or Express Delivery if you need your item quickly.

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QUALITY & VALUE

Look out for special offers and multi buy savings to help make your money go further.

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FREE RETURNS

If you change your mind or not totally happy with your purchase, you can return your items free of charge within 30 days using a returns label enclosed.

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HOME INSPIRATION

We have a huge choice of homeware and independent living ideas to help you enjoy your home.

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EXCELLENT CUSTOMER SERVICE

Our customers have rated us excellent on customer service from thousands of reviews from customers just like you.

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ESTABLISHED FOR OVER 40 YEARS

We’ve decades of experience in providing high quaity products and service to over 3 million customers in the UK.

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PAYMENT OPTIONS

Chums have introduced options to help our customers spread the cost of all purchases.

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Call Us:
Order Line:
Enquiry Line:
Calls to the order line cost 13p per minute plus network extras
Pay Using
Accepted Payment Methods
Safe & Secure Shopping
Safe and Secure Payment Logos

Copyright © 2024 Chums

PayPal Representative Example:

Representative 23.9% APR (variable) Purchase interest rate 23.9% p.a. (variable) Assumed Credit limit £1,200. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH. Terms and conditions apply. Credit subject to status, UK residents only, Chums Ltd acts as a broker and offers finance from a restricted range of finance providers. PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. 18+. UK residents only. Pay in 3 is a form of credit. Check if affordable and how you will repay. May make other borrowing more difficult or expensive. See product terms for more details