We have noticed you are using an older version internet browser. To gain the best experience from our site we recommend upgrading your internet browser.
If you select standard delivery our normal delivery time for items in stock is within 3-5 working days. Items delivered directly from the manufacturer may take a little longer. In exceptional circumstances please allow 28 days for delivery.
For an additional fee we offer an Express Delivery service of 1-2 working days for items in stock. This excludes weekends and Bank Holidays. Please note that items that are despatched directly from the manufacturer are not available on the express service. If this applies you will not be given the option of the express service at checkout.
Standard Delivery charge for UK is £5.95, Scottish Highlands and Islands charge is £7 defined as postcodes within: BT, IM, ZE, HS, KW, IV, GY, JE, AB36-38, AB54-56, FK17- 21, PA20-80, PH15-50, KA27-28, TR21-25 - these are also excluded from our Express Delivery service.
Our delivery charges apply to the whole order and not per item unless specified, as some heavy or oversized items will cost extra for delivery – which is indicated by the extra delivery price shown with the description of these items. These items are also indicated in our catalogue with a lorry symbol.
Once we have dispatched your order if we have your email address on record you will receive a 16 digit tracking number. You may then track your order by visiting the Evri website. Please click here to track your order via Evri.
Alternatively you may prefer to download the Evri app (see next FAQ for details)
Customers with an online account may also track orders by signing into the my account section of our website and then visiting the track orders section.
Simply spend at least £50 in a single transaction and get free standard delivery to your chosen address. Please enter promotional code ‘50FREE’ at checkout. Please note that only one media or promotion code can be used per transaction.
Copyright © 2023 Chums
PayPal Representative Example:
Representative 23.9% APR (variable) Purchase interest rate 23.9% p.a. (variable) Assumed Credit limit £1,200
Finance provided by PayPal Credit. Credit subject to status. Terms and conditions apply. UK residents only.
CHUMS, Unity Grove, Knowsley Business Park, Liverpool, L34 9AR, acts as a broker and offers finance from PayPal Credit. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH.