Standard Delivery charge for UK is £5.95, Scottish Highlands and Islands charge is £7 defined as postcodes within: ZE, KW, IV, AB36-38, AB54-56, FK17-21, PA20-80, PH15-50, KA27-28, TR21-25, GY, JE - these are also excluded from our Express Delivery service.
Our delivery charges apply to the whole order and not per item unless specified, as some heavy or oversized items will cost extra for delivery – which is indicated by the extra delivery price shown with the description of these items. These items are also indicated in our catalogue with a lorry symbol.
Once we have dispatched your order if we have your email address on record you will receive a 16 digit tracking number. You may then track your order by visiting the Hermes website. Please click here to track your order via Hermes.
Alternatively you may prefer to download the Hermes app (see next FAQ for details)
Customers with an online account may also track orders by signing into the my account section of our website and then visiting the track orders section.
Simply spend at least £50 in a single transaction and get free standard delivery to your chosen address. Please enter promotional code ‘50FREE’ at checkout. Please note that only one media or promotion code can be used per transaction.
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PayPal Representative Example:
Representative 21.9% APR (variable) Purchase interest rate 21.9% p.a. (variable) Assumed Credit limit £1,200
Finance provided by PayPal Credit. Credit subject to status. Terms and conditions apply. UK residents only.
CHUMS, Unity Grove, Knowsley Business Park, Liverpool, L34 9AR, acts as a broker and offers finance from PayPal Credit. PayPal Credit is trading name of PayPal (Europe)
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